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Chapter 6. DIGITAL VIDEO > TROUBLESHOOTING DIGITAL VIDEO

TROUBLESHOOTING DIGITAL VIDEO

  • Just because Director supports QuickTime doesn't mean that QuickTime movies will play on any machine. It is a common mistake for developers to assume that the users have QuickTime installed. You can point the users to the Apple Web site (http://www.apple.com/quicktime/) to download and install QuickTime 4 free.

  • Digital video is a processor-intensive medium. Newer computers handle it with ease, but older machines may just not have the power to display video of any decent quality.

  • If you are having a problem playing digital video in Director, the first place to look is always the member's properties in the Property Inspector. Is the member set to Paused? Are both the sound and video tracks enabled? You might try the Direct to Stage option if all else fails.

  • In the past, QuickTime movies with sound have not relinquished the Sound channels to Director immediately after playing on Windows. If sound doesn't seem to work immediately after a QuickTime movie plays, try having the movie jump to a frame without either QuickTime or a Director sound. Then, have it proceed to the frame with sound. If that fails, try using the Lingo sound stop command from Chapter 17, “Controlling Sound.”


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