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Chapter 36. DELIVERING THE GOODS > TROUBLESHOOTING DELIVERING THE GOODS

TROUBLESHOOTING DELIVERING THE GOODS

  • Some computers, especially laptops, do not recognize CD-ROMs that have been created in one-off CD-ROM burners, such as the ones that you would typically have attached to your home or office computer. They still work well with CD-ROMs created in factories.

  • If a Shockwave movie still does not appear on a page after you upload it to a server, it might be because the MIME type for Shockwave is not set on the server. MIME types enable the server to tell the browser what a media element is. Search the Macromedia Web site for MIME to find the latest information about setting MIME types for different servers.

  • Check your browser cache settings before testing. Many browsers come with a default setting that has the movie check for new content only once per session. If you are uploading new versions constantly and then testing, you might actually be looking at the cached version of your old movie. Set the cache to check the server every time.

  • More about caches: Even when you have the browser set to check the server each time for a new version, it still sometimes uses a cached version. Versions of both Internet Explorer and Navigator have exhibited this behavior for developers in the past. To make absolutely sure that you are using a new version of the Shockwave movie on your server, you must go to another page, clear the cache, and then return to the Shockwave page.


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