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Chapter 07. Phase 5: Launch and Beyond > Conducting a Postlaunch Meeting

Conducting a Postlaunch Meeting

The postlaunch meeting, often somewhat somberly called the “postmortem” meeting, is an excellent chance to reflect on the project as a whole and revisit lessons learned. Ideally, all team members (client and development teams alike) should have a brief rest before the meeting occurs. This allows everyone to get out of the moment and stay at a high level of conversation during the meeting.

What Archived Documentation Should Include

  • Budget approvals: initial budget and weekly budget reports (signed and dated whenever possible)

  • Additional charge forms (ACs) — signed!

  • Emails (especially those with any approved changes or requests from the client)

  • The original proposal (in PDF and editable format)

  • The project scope or project plan

  • Submitted documents: reports or studies generated during the project, including the Creative Brief, competitive analysis (if conducted), usability testing reports, etc.

  • Printouts, records, or sketches of information from the design and visual design phases (original Visio, OmniGraffle, or FreeHand files if possible)

  • A copy of the Style Guide in HTML or editable format



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