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Chapter 07. Phase 5: Launch and Beyond > Tracking Documentation

Tracking Documentation

Although you don't need to print out every last email, gather the relevant ones for internal archival — especially anything that demonstrates client approval. Make certain to account for anything that discusses scope change (AC forms with signatures, memos, project plans, contracts, etc.). In the possible case of a dispute over the invoice, these documents go a long way toward clearing up miscommunication. Furthermore, when it comes time to bid on the next redesign project, you can refer to actual costs versus guesswork.


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