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Want vs. Need

When talking to the client, a key skill to have is the ability to distinguish between a “want” and a “need.” All too often, clients and developers get caught up in the technology and the software when they start discussing the project. A huge number of Flash MX 2004 sites out there could have been done more easily in Dreamweaver MX 2004. Why Flash? The client, discovering how cool it is to have a Flash site, decides they want one.

The problem here is technology is constantly changing and can't be fixed in place. A great example is the MX Studio. In April of 2002, we were all using individual Macromedia products. Six months later, they were completely reinvented as the MX Studio of integrated products that also included a developer edition of ColdFusion MX. Director developers planning a number of projects around the Multi-user server discovered, with the release of Director MX in late 2002, that the Flash Communication server replaced the Multi-user server. A valid question, therefore, is, “How long will the online meeting facility be available through the site, and will it be able to adapt to changing technologies?”


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