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take action: usability testing > what you can learn from usability tests

what you can learn from usability tests

The great advantage of usability testing is that it lets you see your site through someone else’s eyes. And this helps you catch mistakes and pinpoint problems you can’t see when you’ve designed the site.

Usability testing is “like a form of sensitivity training,” says Michael Twidale, professor of computer science at the University of Illinois Urbana-Champaign. “It helps you figure out, ’What’s this going to feel like for people who aren’t me?’”


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