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Error Pages

Desired response

Users are able to recover from errors and finish their transactions.


Error pages aren’t really separate pages on their own, but they’re so often overlooked that they need special attention. I’ve found that site designers tend to focus on the “happy path” in which users always figure out how to use forms and fill them out correctly on the first try. Despite your best efforts, errors will still be made, and you need to provide the proper safety net for users to be able to recover and continue with the transaction.


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