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Manage Your Leaders

Once you’ve selected and trained your community leaders, the ongoing task of managing them begins. Whether they’re volunteers, contractors, or staff members, these people are doing real work, and they need guidance, feedback, and support to perform their duties effectively.

Keep Them in the Loop

You can avoid a whole host of problems (no pun intended) by putting some management infrastructure into place early in the process. For starters, you’ll need to set up some ongoing feedback loops that allow you to both communicate with your leaders and assess how they’re doing.


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