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Chapter 22. CONSUMER HELP

I know you know that one can do all kinds of shopping online. But what about when you're trying to decide what to buy, or trying to decide what to do when you've bought a clinker, or when you've been ripped off by a business? The Internet has a lot of product information you may not have considered—recalls, opinions, complaints, and even product manuals. Let's start with something basic: Where do you go when you decide you want to buy something?


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