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Chapter 12. Deciding on Your Payment Met... > Accepting C.O.D. Payments

Accepting C.O.D. Payments

Cash on delivery (C.O.D.) might sound good on paper. You ship the item, with the stipulation that the delivery man (or woman) collect payment when the item is delivered.

There are problems with this method, however. What happens if the buyer isn't home when the delivery is made? What if the buyer is at home, but doesn't have the cash? What if the buyer refuses to pay—and rejects the shipment? I've heard stories of up to 25% of all C.O.D. orders being refused, for one reason or another. And if the item is refused, you (the seller) have to pay postage in both directions.


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