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Chapter 22. Dealing with Deadbeat Bidders > Contacting an Unresponsive Bidder

Contacting an Unresponsive Bidder

It's on your shoulders to go to whatever lengths possible to contact the high bidder in your eBay auctions. This should start with the standard post-auction email, of course. If the buyer hasn't responded within three days, resend your original email with an “URGENT” added to the subject line. You should also amend the message to give the buyer a deadline (two days is good) for his response.

If another two days go by without a response, send a new message informing the buyer that if you don't receive a response within two days, you'll be forced to cancel his high bid and report him to eBay.


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