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Troubleshooting

There isn’t a whole lot that can go wrong with online file storage—assuming that you pick the right provider. One worst-case scenario (that has, unfortunately, befallen other users) is that the site that stores your files goes out of business. If this happens to you, you’re out of luck. (Unless, that is, the site gave some sort of advanced notice so you had time to transfer your files to another site.)

Probably the biggest frustration with online backup and file hosting is the amount of time it takes to upload files to the server. This is almost always a factor of the speed of your Internet connection. If you’re uploading 50MB of files every night, that’s going to take an hour or more on a typical 56.6Kbps dial-up connection. On a 500Kbps broadband connection, however, the upload is over in a matter of minutes. So if you plan to do a lot of backing up or uploading, seriously consider moving to a DSL or cable broadband connection—or be more selective on the data that you store online.


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