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Security

  • Does this site have a page explaining how they protect my information?

  • If I am filling out a form with personally identifiable information, does SSL or other security protect that page? (Is the key or lock symbol glowing or dark, or is the lock icon open or closed?)

  • If I type in a password, do the letters appear visibly, or are they replaced with asterisks (*) or other symbols (better)?

  • When I display my profile or billing information, is my entire credit card number printed out, or just the last four or five digits (better)?

  • Do I have to re-enter my billing information every time, or is it stored away?

  • If it's stored, how do I access it to change it?

  • Can I find other people's billing info?

  • If I forget my password, how do I get back in?

  • Do I have to make up a new account?

  • Does the site display my password to me when I type in my ID (not very secure) or does the site send it to me at the e-mail I first registered with (much safer)?

  • Does the site ask for a hint to help me remember my password?

  • When I answer the hint, does it display my password (less secure) on screen or e-mail it to me (more secure)?

  • If I forget my password and have to have it re-issued, does the site set a temporary password which is good only for one use?


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