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Brad Templeton of the EFF wrote the foreword for us, putting into words the reasons we care about this issue, and want you to be well educated about it.

Jo Beverley, award-winning writer of fabulous stories that entertain, make the heart sing, and illustrate the human condition, as well as an early user of the Internet to reach out to her audience, wrote the thoughtful introduction to our book. We are big fans of her work and are thrilled that she accepted our invitation.

The sidebars and essays in this book were created by the following wonderful people: Carl Ellison, Chuck Marson, Cindy Cohn, Declan McCullagh, Ed Vielmetti, Elton Wildermuth, Ron Plesser, Milo Cividanes, Jason Catlett, Marty Abrams, Ross Stapleton-Gray, and Timothy Casey.

Molly Ivins and Angela Gunn graciously gave us permission to reprint their articles that we thought were relevant and interesting. Bill Holbrook, creator of the online comic Kevin and Kell (www.herdthinners.com), gave us permission to reprint one of our favorite strips from that series.

Judi Clark, Tess Koleczek, Jerzy Rub, and John Stracke created chapter material for us, or gave us permission to use material they had already created as the basis for chapters.

You can read more about all these people and why we thought you would be interested in their opinions in Appendix D, “Our Co-Conspirators.”

Any errors in fact or interpretation can be attributed to our error, not at any of our contributors.

This book would not have been possible without the folks at Que Publishing. Lloyd Black, our acquisitions editor, was very patient about elastic deadlines. Gayle Johnson, Karen Shields, and Sean Dixon shepherded us through the edit and rewrite process and gave us lots of new thoughts to chew on. Deborah Claudio was our tech editor, who reminded us of other viewpoints, and Candice Hightower dealt with our highly idiosyncratic grammatical styles. As with the others, the improvements we owe to them, and the mistakes are entirely our own.


I hesitate to even try to list all the people who have helped me learn about personal privacy, the law, and the digital world. I have been blessed to be able to work with and around some of the very best people who try very hard to solve complex policy problems.

Some of my best friends are attorneys <grin>. These are a few of the really good ones who've helped me understand the issues.

  • Ron Plesser and Jim Halpert of the Piper Marbury Rudnick and Wolfe office in Washington, D.C.

  • Marc Pearl now of Shaw Pittman in Washington, D.C.

  • Bob Butler, Bruce Joseph, and John Kamp of Wiley Rein & Fielding in Washington, D.C.

  • Christine Varney of Hogan Hartson in Washington, D.C.

  • J. Beckwith (Becky) Burr of Wilmer Cutler & Pickering, Washington, D.C.

  • Stewart Baker of Steptoe & Johnson in Washington, D.C.

  • Chris Kuner of Morrison & Foerster in Brussels, Belgium

  • Deirdre Mulligan of the Samuelson Law, Technology and Public Policy Clinic, Boalt Hall, UC Berkeley

  • Marc Jacobson of Marc Jacobson, PC, Woodbury, NY

    I've been privileged to work with good people in trade associations that represented companies I work for. I want to thank them, too.

  • Emily Hackett of the Internet Alliance

  • Barbara Dooley and Eric H.M. Lee of the Commercial Internet eXchange Association

  • Marc Uncapher of ITAA

  • Lauren Hall, Mark Bohannon, and Ted Karle of SIIA

Thanks also go to

  • Eric Olson, former NETCOM colleague, who went east to help out Congresswoman Anna Eshoo and the Senate Democrats and who continually helped me out with understanding how to effectively work with our legislature.

  • Three special Democratic women who work in Congress for us all: Anna Eshoo, California 14th; Jane Harman, California 36th; and Zoe Lofgren, California 16th

  • My fellow policy workers: Maura Colleton, Mark Stechbart, and the many others who attend all those meetings, hearings, discussions, and gab sessions as we try to make good policy.

  • Jerry Berman, Paula Bruening, Ari Schwartz, Alan Davidson, and Jim Dempsey of the Center for Democracy and Technology were always there, encouraging and helpful.

  • Dorothy Dunnett, admirable writer of wonderful stories that teach the importance of personal documents, contributed an electronic fan club whose worldwide members include Jo Beverley, Pamela Belle, and myself. Without her writings, our lives would be less.

Finally, I'd like to thank my super support team: Barbara Bellissimo, Gail Bronson, Blas and JoAnn Cabrera, Rich and Frances Monroe, Susan Estrada and Don McLaughlin, Joe Stockhus, and Bob Callan. They've listened, read, criticized, and laughed their way through my struggles.


First I must thank the people at Intel who have taught me, worked with me, and nurtured me.

  • The Virtual Privacy Team (Rob Gratchner, David Hoffman, Jeff Nicol, Jim Sleezer, Stuart Tyler, and their predecessors Lee Hirsch, Kelly Block, Steve Ellis, and Michael Moropoulis). They help make Intel a Great Place To Work for all its employees.

  • Hong Li, Senior Information Security Architect, who is one of the most valuable assets we have, and who kept the home fires burning while her boss was distracted by this project.

  • The Information Security staff worldwide, who had to figure out how to protect “stuff” after we figured out what private information we needed to protect. They are about the most dedicated, knowledgeable, and supportive folks with whom I've ever worked. (Safe passage, Kai. May you be granted the accomplishment of your true Will.)

  • David Aucsmith, Chief Security Architect and John Richardson and Carl Ellison of the Intel Architecture Group, for all the information I needed whenever I needed it.

  • The Government Relations team, in particular David Rose and Melika Carroll, who kept me straight on what was happening in legislatures around the world and had patience while I struggled to understand legal issues.

  • Mel Kowardy, Cary Dougherty, Buzz Cutting, Maureen Glynn, and David Mills. Managers who have helped me be a better manager to my own staff, and who coped along with me as we learned to do this thing.

  • Dave Ahluwalia, Kathy Sieber, Tim Casey, Jim Hobbs, Grant Fraser, Eddie Balthasar, and Carl Davenport for passion about doing the right things and really terrible jokes right when I needed them.

  • Barbara Burgham, Nancy Erlichman, Lisa Malatesta, Pam Lankford, Debbie Miller, and all the other Admins. We know you really run the place. I couldn't do without you.

  • Jane and Dave Hartley and their son Trevor, who are wonderful co-workers, have also been good friends to me and to Duncan when I needed some place to send him while I worked.

  • Finally, perhaps most of all, Doug Busch and Louis Burns, who despite being vice presidents of big corporations, (or perhaps because of that), gave me my head and a safety net when I needed it. They have taught me more than I thought I'd ever need to know about pragmatism, negotiation and influence, and saw things in me I didn't see in myself (and kicked me into the deep end so I'd learn to use those things).

Also, the folks at the Electronic Frontier Foundation (http://www.eff.org). They accept that I might be a good guy even though I'm part of a big corporation. Most especially among these folk is John Gilmore, not the least because he is my friend and lets me trade on that shamelessly.

John Stracke, who contributed the Macintosh sections of Chapter 10, “Guarding Your Privacy When Online,” has been more than patient in answering technical questions about products he's no longer responsible for or even works for the company any more.

Sydney Thornton, who seems to have been born fighting for women's rights, has saved my…dignity…more times than I care to remember in far too many ways, but especially by keeping my various computers up and running.

Clifton Brown and Glenn McGregor, my ex-husbands, have been and continue to be excellent sources of technical information, as well as great fathers.

Dr. Helen Heineman, President of Framingham State College, was the first woman I ever met who had written a book and lived to tell the tale. She refused to let me laze my way through college and threw me off the cliff into British and American literature with no mercy. I may even someday learn to call her by her first name comfortably and without visions of blue books dancing in my head.

And, last, because they are the basic foundation, my children, Jen Brown and Duncan McGregor. My biological sisters, Barbara Kuekes, Peggy Thomas, Linda Moore, and their families. Doug, Cindy, Robert, Catherine, and David who stayed family when they didn't have to. Cynthia and Crystal, who taught me more than I can ever teach them. Rusty, who carries my honor. My family of choice, Caitlin, Leigh Ann, and Elton. Family is why we do this stuff, and where we get recharged when life just seems like too much to cope with. I love you all.

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