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Don't Make Me Think: A Common Sense Approach to Web Usability
Steve Krug
New Riders Publishing
http://www.stevekrug.com

By revealing how people use web sites, Steve Krug explains how companies can reduce online visitor confusion and frustration. This book describes simple approaches and exercises for team members responsible for their company's web site: designers, programmers, project managers, and marketers. Readers are also taught how to run their own usability tests and evaluate the results. Krug's examples are entertaining as well as educational.


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