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Preface > How This Book Is Organized

How This Book Is Organized

This book goes beyond the instruction page to the idea of “hacks”—tips, tricks, and techniques you can use to make your experience with eBay more profitable, more fun, less exasperating, and (if you enjoy such things) more challenging.

On a daily basis, eBay users assume many different roles: consumer, seller, technical support specialist, diplomat, teacher, nuisance, application developer, nuclear safety inspector, web designer, and, of course, hacker. With that in mind, the hacks (and chapters) in this book are divided into four main sections.

Hacks for All

Chapter 1,Diplomacy and Feedback

Feedback in the eBay world is like credit in the real world: you use it to buy and sell things, you build it up over a long time, and you protect it like a first-born child. This chapter introduces eBay’s feedback system and describes the many different ways to maintain a good feedback profile and use it to inspire trust in others.


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