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7.1. 911 Issues

Taking the long-term view, 911 calls over broadband phones should be sorted out by 2007 or 2008. Growing pains will cause some awkwardness and make too many tragic headlines as broadband phone companies struggle to improve their technology and gain access to emergency service centers now controlled by traditional telephone companies. Internet Telephony providers, or at least the phone-centric group, will be forced to start paying into the pool that supports 911 service, often labeled "Cost Recovery." Currently, traditional telephone line users are charged under a dollar per month per line (many are actually a half dollar or less, but that will likely increase).


Note:

The 411 on 911

Curious? A real 911 fan? Check out the National Emergency Number Association at http://nena.org.



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