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Chapter 2. Making the Connection Annoyances > GENERAL CONNECTION ANNOYANCES

GENERAL CONNECTION ANNOYANCES

INSTANT FIX FOR BROKEN INTERNET CONNECTIONS

The Annoyance:

I sometimes lose my Internet connection. When I call my ISP's tech support line, they ask me for details such as DNS entries, gateway information, IP addresses, and the like, but they still don't fix the problem. I have better things to do with my time—like watching the Yankees lose to the Red Sox. Again. Isn't there a simpler way to fix a broken connection, without resorting to pointless (and often, useless) tech support?

The Fix:

This quick fix can automatically repair a surprising number of broken connections. First, right-click My Network Places and choose Properties. Then right-click the connection that's broken and choose Repair, as shown in Figure 2-1. This is a great starting point and often solves the problem without further troubleshooting.


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