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Lesson 18. Operational Troubleshooting: ... > System Hang or Kernel Panic

System Hang or Kernel Panic

Symptom #1: Complete System Lockup, Frozen Pointer Onscreen

“My mouse pointer is frozen and I can’t move anything on my screen.”

Background

System hangs and kernel panics are more serious forms of crashing. In a system hang, the operating system locks up and is no longer interacting with the outside world. In a kernel panic, the system generates an error message notifying the user to restart the computer. We’ll look at system hangs first.


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