• Create BookmarkCreate Bookmark
  • Create Note or TagCreate Note or Tag
  • PrintPrint
Share this Page URL
Help

The Importance of Technical Support

The Importance of Technical Support

It's a common mistake, and most computer owners shopping for new hardware have made it: neglecting to evaluate the technical support available for your new recorder (or any hardware device) before you buy it. (Believe me, this is a tough lesson to learn after the fact.) Certainly, most manufacturers appear to offer the same range of technical support services—usually including a Web site, telephone support, and updated drivers—but these services are definitely not “created equal.”

For example, consider the questions you should be asking about the telephone tech support that's provided with the drive you're evaluating:


PREVIEW

                                                                          

Not a subscriber?

Start A Free Trial


  
  • Creative Edge
  • Create BookmarkCreate Bookmark
  • Create Note or TagCreate Note or Tag
  • PrintPrint