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Teams at Work > Management's Role

Management's Role

Cultural change begins with the personal commitment and active involvement of senior management, who must guide the organization not only by words, but by example. Management needs to get people to accept the changes, despite their uncertainty. You can reduce uncertainty by answering the following questions:

  • Where do you want to lead the organization?

  • What benefits do you expect from the organizational change?

  • How will the change improve your products and services?

  • How will the change improve other aspects of the business?

  • How can this change be linked to other key initiatives under way in the organization?


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