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Monitoring Team Effectiveness – Using th... > Positive Internal Relationships

Positive Internal Relationships

Many different kinds of team difficulties and deficiencies strain relationships and surface as bad attitudes, mistrust, and power struggles. For example, low levels of trust and cooperation may stem from different and conflicting understandings of what the purpose of the team is. Interpersonal problems can also occur when members with similar skills feel more competitive than cooperative. Team structure can also be a culprit to bad internal relationships. There may be too few people on the team, for instance, which can foster a preoccupation with who is and isn’t doing their share and result in finger-pointing when the results promised to the organization are delayed or incomplete. Team roles that are unfilled, lack of organizational support, no high-level sponsor, and a lack of resources all can cause a team to perform sluggishly but look like individual performance problems. Resentment and blame may follow.

What to Look For

Favoritism. When some members are perceived as having a closer relationship with the team leader than others, it’s likely that the team isn’t enjoying full cooperation among all its members.

Safe tactics. Tactics that just barely satisfy team objectives may be a sign of poor or weak relationships among members. In the absence of robust relationships, teams may value harmony above finding the optimal ways to do things. The tactics they adopt may be designed primarily to minimize conflict and strife.

Turnover. When individuals consistently find reasons why they can no longer serve on the team, it’s often a sign of disagreeable, stressful relationships among members.


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