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Forming an Effective Team > Identify Key Relationships

Identify Key Relationships

No team operates in a vacuum. As you form your team, keep in mind that in addition to selecting the right team members and building internal processes, you will need to identify important stakeholders in and outside of the organization. The stakeholders can include team sponsors, customers, business partners, and competitors. The degree to which you need to develop these relationships depends upon your team’s tasks, but at the least your team will require some understanding of the necessity of building and maintaining solid relationships with critical others outside the team.

You can start developing key relationships by paying special attention to how you introduce the team to the organization and how you explain the criteria used to select team members. Before your team meets for the first time, announce its formation to the organization. (In this case organization can be a department or division of a company, or it may be the entire company.) Consider using all the usual channels of communication: all-hands meetings, employee newsletters, e-mail, and bulletin boards, for example. Your announcement should clearly state your team’s purpose, the organization’s expectations for your team’s work, the names of team members, and the timeframe—if applicable—established for the team’s work.


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