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The Way We Work > Collaborative Workgroup

Collaborative Workgroup

This is a common work unit category. Individuals in such a group need information from one another in order to achieve results. The work might be handed off from one individual to another, as in a manufacturing system. Each individual completes one step in a complex process that leads to a finished product. In collaborative workgroups, one person’s errors in execution affect the ability of others in the group to do their work.

Well-functioning collaborative workgroups may look like teams, but they differ in that each individual is accountable for his or her work and is rewarded for individual performance. Another difference is that collaborative workgroups are most often permanent parts of an organization (a department, division, or branch office, for example), but teams are more often created to perform a specific task and dissolved when the mission has been completed.


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