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Chapter 28. Examining Conflict

As you have seen in the preceding list of conditions for team problem solving, conflict inevitably can arise from differing points of view. Indeed, team leaders must accept that any time two or more people are brought together, the stage is set for potential conflict, as in the following examples:

Some members of Memorial Church want to use church funds to aid the local poor. Others prefer spending more money for missionary work. Still others think new carpeting for the sanctuary is the greatest need.

A sales manager wants a large inventory of all products, so quick deliveries to customers can be promised. The manufacturing manager wants to limit the inventory to hold down storage costs.


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