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Part IV: Installing Windows to Better Co... > Involving the Team in Setting Goals ...

Chapter 24. Involving the Team in Setting Goals and Standards

Team goals and standards should be established with the participation of those responsible for meeting them. After all, well-selected, trained employees should know more about what is achievable than anyone else.

Before taking a look at how team members can help establish goals and standards, however, let’s define the two terms, as follows:


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