• Create BookmarkCreate Bookmark
  • Create Note or TagCreate Note or Tag
  • PrintPrint

Two-Way Communication

Team leaders use communication to gather, process, and transmit information essential to the well-being of the organization. They are the pivotal people who must carefully consider the information needs of many because they respond to questions and provide answers in many directions—to and from peers, superiors, and team members.

In the chart that follows, the left-hand column lists typical questions from the team member’s point of view. Team leaders need an entirely different set of questions to respond to the organization’s needs. Examples of these are listed in the right-hand column.


PREVIEW

                                                                          

Not a subscriber?

Start A Free Trial


  
  • Creative Edge
  • Create BookmarkCreate Bookmark
  • Create Note or TagCreate Note or Tag
  • PrintPrint