• Create BookmarkCreate Bookmark
  • Create Note or TagCreate Note or Tag
  • PrintPrint

Elements of Trust

When leading workshops, the original author of this book, Robert Maddux, would ask his participants to collaborate in writing down their feelings about trust. The following are the responses of individuals who learned team-building techniques.

Individual 
A “To build trust it is essential to have clearly and consistently administered goals that contain employee input. Employees must perceive their managers as open, fair, honest, and willing to listen. Managers must be decisive and stand by their decisions in difficult situations.” “Employees must have the confidence that their manager will support them, even in delicate matters, and take responsibility for group actions. A manager must also readily give credit to employees where credit is due.”
B “I define trust as an assured reliance on the character, ability, and strength or truth of someone or something. Trust is built in a work group by promoting open communications, providing fair leadership, and supervising with sensitivity.”
C “Establishing trust in a work group requires open and honest communication, accepting others, sharing a common goal, and respecting the opinions of others on how to achieve that goal.”
D “Trust is necessary to have a productive working environment. It is essential for all personnel to practice open, honest communication to increase awareness and build cooperation. This environment of trust promotes loyalty and commitment to achieve the organization’s goals and objectives.”



PREVIEW

                                                                          

Not a subscriber?

Start A Free Trial


  
  • Creative Edge
  • Create BookmarkCreate Bookmark
  • Create Note or TagCreate Note or Tag
  • PrintPrint