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Chapter 19. Building a Solid Team Throug... > Evaluating Training Programs

Evaluating Training Programs

For any form of training you provide, make sure it meets these criteria:

Useful All programs must be relevant and meet employee needs. If training classes are seen as a waste of time, employees will fail to participate even in necessary training.

Ongoing Many organizations fail to build successful teams because the only training employees get is when they are first hired. Ongoing training will keep employees interested and meet their development needs.

Effective Designing training to be effective is not a skill possessed by everyone. Do not make the mistake of thinking that subject-matter experts are necessarily equipped to do the training! Well-designed learning materials can be purchased or developed in-house. Either way, use your resources wisely to make sure people are learning what they need to know.

Interesting and Enjoyable It is safe to assume that not many people enjoy sitting in a conference room listening to someone talk about a subject ad nauseum. Find ways to appeal to your participants by including activities, discussion, and sprucing up the environment. Make what they have learned applicable back on the job. Combine training formats (classroom, on-the-job, and online) to appeal to different styles and maintain employee interest.


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