• Create BookmarkCreate Bookmark
  • Create Note or TagCreate Note or Tag
  • PrintPrint
Share this Page URL
Help

Chapter 20. Handling Differences > Conflict Resolution Principles

Conflict Resolution Principles

The techniques in this book can help you understand others, work around disruptions, and avoid arriving at a full-blown conflict. Roles, ground rules, charters, plans, communication, feedback, and meeting agendas are just a few of the tools that prevent differences from escalating into disruptions and worse, blowups. You sure don’t want to fall into a complete communication breakdown with flaring tempers. But if you find your team slipping, follow these principles to deal with it:

Step 1: Welcome Differences


PREVIEW

                                                                          

Not a subscriber?

Start A Free Trial


  
  • Creative Edge
  • Create BookmarkCreate Bookmark
  • Create Note or TagCreate Note or Tag
  • PrintPrint