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Chapter 9. Delegating Team Functions > Case Study: Software Newsletter Team Mem...

Case Study: Software Newsletter Team Member Roles

Here are the roles and responsibilities the Software Newsletter Team set up:

Team Member Regular Job Function Delegated Team Functions
Chris Programmer Team minutes
Pat Technical support rep Answers to customer questions
Loren Customer service supervisor Team accountant
Sal Technical writer Newsletter text
Dale Graphic designer Newsletter art
Jan Sales rep Customer questions & stories



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