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Part IV: Technology and Communication > Tips for Successful Communication: Onli...

Chapter 27. Tips for Successful Communication: Online Etiquette

Just as social rules guide how people interact at social gatherings, certain behaviors and actions that facilitate smooth virtual communication have been developed in recent time—that is, “online etiquette” has emerged to help online communicators. Members of virtual teams rely heavily on technology as their primary means of communication with each other, so it is important to be savvy and thoughtful in how information is shared with others. Each communication you send can display a positive message, building trust and good relations, or it may send a negative message, breaking down team relationships. By following some basic guidelines for online etiquette, your communication with others will have a greater impact and be more productive.


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