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Part IV: Technology and Communication > Common Communication Challenges for Vir...

Chapter 25. Common Communication Challenges for Virtual Teams

The special communication challenges that virtual teams face often revolve around technology. The degree to which technology is a minor or major hurdle is often a personal issue. Some forms of technology may be more difficult for you to learn or use than for others on your team. Given this, it is important to prepare yourself—and others, if necessary—for what may lie ahead.

Potential Challenges

Technophobia (fear or working with technology)

Lack of technical skills

Software and/or hardware incompatibility between team members

Lack of technical support (from other team members or organization)

Varied writing skills because of differences in cultural background, language, and education

Uncertainty among team members about when to use the various communication channels

Natural disasters (members cannot access communication channels because of power outages, disrupted phone lines, etc.)

Information overload

Online shyness (some team members do not contribute on a continual basis)



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