• Create BookmarkCreate Bookmark
  • Create Note or TagCreate Note or Tag
  • PrintPrint

Chapter 17. Team Training

A powerful bonding experience often happens in team training. When new teams work together, they learn what they need to do, how to operate in unison and how to use new team tools. They discover how to work better together than they would have separately. Team training involves:

  • TEAM BUILDING SKILLS How to define roles, share responsibility, encourage participation, structure cooperation, establish ground rules, conduct warm-ups and work through differences

  • ORGANIZING SKILLS How to develop a mission statement, team charter, roadmap, master plan, short-range action plans, budgets, schedule and PR plans

  • PEOPLE SKILLS How to listen actively, communicate clearly, lead, coach, train, negotiate, present to groups, resolve conflicts and troubleshoot problems

  • MEETING SKILLS How to organize meetings, plan agendas, moderate discussion, generate ideas, make consensus decisions, close discussions and establish action items

  • SUPPORTING TOOLS How to use tools to collect and analyze data, find root causes, solve problems, use statistical process controls, read charts, design roadmaps and make continuous improvements

  • WORK AND PROJECT MANAGEMENT How to coordinate efforts, measure quality, monitor progress, interface with stakeholders, manage finances, control costs and document actions

  • TECHNICAL SKILLS How to understand the systems, conduct the functions, operate the equipment and improve the processes the team is responsible for, including extensive cross-training on each other’s jobs


PREVIEW

                                                                          

Not a subscriber?

Start A Free Trial


  
  • Creative Edge
  • Create BookmarkCreate Bookmark
  • Create Note or TagCreate Note or Tag
  • PrintPrint