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Part I: Defining Team Direction > Management Support Roles

Chapter 8. Management Support Roles

If you’ve been able to work through the case study exercises so far, then you’re probably the team’s sponsor. A team sponsor is typically the manager who:

  • Is responsible for the team’s problem or process

  • Is primarily responsible to a customer for a product or service

  • Controls the territory’s resources by role or by delegation

  • Chooses to seek solutions or improvements through teamwork

  • Has the authority to approve or reject team recommendations

  • Champions the team


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