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Part IV: Accelerating Teamwork > Adjusting Team Membership

Chapter 22. Adjusting Team Membership

Sometimes, despite your best efforts, the problem lies not in the process but a person—one specific team member. In that case, start at #1 and proceed only if needed.

  1. Team members give private feedback to their teammates and the team leader about the problem.

  2. The team leader coaches the team member based on existing contracts, team ground rules and common perceptions, asking for team facilitator help if necessary.

  3. The team leader asks an outside authority such as the team sponsor or the team member’s immediate supervisor to clear up any misunderstandings or conflicts on issues like time, goals or priorities.

  4. The team leader conducts a group problem-solving session on the team’s situation without blaming the team member.

  5. The team sponsor changes the team member’s status to that of consultant who doesn’t attend all meetings or participate in team decisions.

  6. The team member willingly agrees to leave the team.

  7. Team sponsor replaces the team member.


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