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Chapter 32. Optional Solutions

Finally work can begin on the second phase of the PS/DM Outline, decision-making. Deciding on a workable solution for the root cause begins with Step 32. This is not a lengthy or complicated step, but is vital in generating agreement on the ultimate decision.

Step 32 is called “Optional Solutions” because the goal is to complete a list of conceivable alternatives. You’re looking for any strategies which will address the root cause and resolve the problem once and for all. A complete list of alternatives is essential before proceeding to Step 35.


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