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Part VI: Step 3: Problem Analysis > Distinguishing Cause from Effect

Chapter 28. Distinguishing Cause from Effect

During Step 26 you analyze the data you have collected or need to research. Then you look for cause/effect relationships until you find the most fundamental underlying cause. You keep turning over stones and looking underneath until there’s nothing left to discover.

Sometimes distinguishing cause from effect is tricky. The dictionary defines a cause as “anything which produces an effect” and an effect as “that which is produced by a cause.” Big help, right? It helps to think of causes as forces that create or worsen problem symptoms, and effects as the consequences resulting from causes. But when you’re lost between the top and bottom of an iceberg, cause and effect can be confusing.


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