• Create BookmarkCreate Bookmark
  • Create Note or TagCreate Note or Tag
  • PrintPrint
Share this Page URL
Help

Part II: Process Overview > Problem-Solving/Decision-Making Outline

Chapter 8. Problem-Solving/Decision-Making Outline

Each step of the following outline has a specific result. Only when you reach that result should you go on to the next step. For the best results don’t skip any step.

PROBLEM-DEFINITION PROCESS RESULT
1. Recognition 
Discuss and document individual views, proven facts and relevant symptoms, until everyone involved accepts that there is a problem. Agreement that an issue needs resolution.
2. Label 
Clearly document all sides of the exact conflict you want to resolve. An agreed-upon statement of the problem.
3. Analysis 
Find and agree on the single most fundamental source of the problem. Unanimous identification of the root cause which needs correcting.



PREVIEW

                                                                          

Not a subscriber?

Start A Free Trial


  
  • Creative Edge
  • Create BookmarkCreate Bookmark
  • Create Note or TagCreate Note or Tag
  • PrintPrint