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Chapter 12. Getting Group Agreement > How Do Facilitators get Consensus?

How Do Facilitators get Consensus?

The facilitator is a key player in assisting team members to reach consensus. To move toward consensus, the facilitator attempts to provide a climate and structure, which includes the following:

  • Evaluative criteria are established and revisited.

  • Adequate time is given to work through the issue.

  • Conflict is perceived as inevitable on the way to consensus.

  • Negotiation and collaboration between team members is expected and encouraged to move toward consensus.

  • Fact is emphasized over opinion.

  • Structured decision-making tools are utilized.

  • Giving in on a point is not losing; gaining on an issue is not winning.

  • Team members don’t give in just to avoid conflict.

  • Flipping coins and voting are not viable alternatives to sharing information, debating points, providing data and exploring other alternatives.


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