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Exercises

1: Which technology do virtual team members use to send messages with a slight time lapse from computer to computer?
  1. Network files

  2. E-mail

  3. Electronic bulletin boards

  4. Videoconferences

2: Which of the following types of technology allows virtual team members to jointly edit reports or presentations?
  1. Electronic bulletin boards

  2. Electronic white boards

  3. Audio conferences

  4. Groupware

3: When participating in a videoconference, you should:
  1. Exaggerate your gestures

  2. Limit your use of presentation materials

  3. Wear white

  4. Pause after speaking

4: Which technology provides shared workspaces for posting messages and ideas?
  1. Audio conferences

  2. Videoconferences

  3. Electronic bulletin boards

  4. Groupware

5: In the following scene, Frederick (project team member) is speaking to Benjamin (project team member) on the phone.

Frederick: (Benjamin listens as Frederick talks through the speakerphone) So, what does everyone think of Michael’s plan?

Benjamin: Hi, this is Benjamin in Dallas. I’m pleased with the overall direction of the plan, but I do have one concern. And that is the hiring of an outside marketing consultant.

Benjamin: Instead, I have a suggestion. It’s a person who works in my office. His name is Petrak Grimsom, P-E-T-R-A-K G-R-I-M-S-O-M. Has anyone else ever worked with him?

Considering the previous scene, what guidelines did Frederick and Benjamin follow during their audio conference?

6: In the following scene, Robin (project team member) is leaving John (project team member) a voicemail message.

Robin: Hi, John, this is Robin in Dallas. I’m calling you because I need you to fax the updated market demographics to Paul Wilson, P-A-U-L W-I-L-S-O-N.

Robin: If you can fax those to Paul at 999-529-9988 sometime today or tomorrow, I would appreciate it.

Robin: If you have questions, please contact me at 999-560-3300. John thanks for your help. I look forward to talking to you soon.

Considering the previous scene, what guidelines has Robin used when leaving a voicemail message for John?

7: Which technology provides a designated location in cyberspace where team members can come together and have real-time conversations?
  1. Electronic whiteboard

  2. E-mail

  3. Electronic bulletin boards

  4. Electronic chat rooms




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