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Chapter 8. Effectiveness > Knowledge and preparedness

Knowledge and preparedness

Virtual team members must know what they want to say before the meeting begins. Knowing what to say is affected by the members’ familiarity with the information, the amount of information involved, and the members’ individual beliefs and values. Most individuals find it easy to remember information that they agree with and find interesting. However, information that is less interesting or that disputes members’ values will not be easily remembered.


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