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Chapter 10. Decision-making > Steps in the decision-making process

Steps in the decision-making process

Virtual team members must understand the six steps of the decision-making process and follow the steps in sequence. Virtual teams should complete these six steps when making decisions:

  1. Establish rules

  2. Clarify the team’s purpose

  3. Identify major causes

  4. Develop potential solutions

  5. Plan and implement corrective actions

  6. Make evaluations and adjustments


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