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Chapter 23. Course summary > Virtual Teams

Virtual Teams

Unit 1

In this unit, you learned that virtual teams consist of members who exchange information and ideas to solve a problem or make a decision. The types of virtual teams are networked, parallel, project development, production, and management teams. Next, you learned that virtual teams offer several benefits to those who enjoy meeting new people and exploring the diversity among people working in different locations. Then, you learned that virtual team members complete three types of work: parallel, sequential, and collaborative. You also learned that virtual team members divide their meetings into four categories information-sharing, discussion, decision-making, and product-producing meetings. Finally, you learned that conducting a face-to-face orientation session is the ideal way to orient participants to a virtual team setting. Next, you learned that the length of an orientation session depends on the complexity of the task of the team. You also learned that team-orientation sessions must be carefully planned to allow ample time for teams to develop the team performance plan and interpersonal relationships among team members.

Unit 2

In this unit, you learned that there are several factors that influence the exchange of information during a virtual meeting. These are knowledge and preparedness, opportunity to contribute, social status, and level of motivation. Virtual team members should consider each factor when determining the effectiveness of a meeting. You also learned about the indications revealing the ineffectiveness of a virtual team. Next, you learned that virtual team members must confront unique challenges as they attempt to work together to reach the goal of the team during the stages of social dynamics. You also learned that team members could consider three factors: time, environment, and composition. Finally, you learned that virtual team members must understand the six steps of the decision-making process and follow the steps in sequence when making a decision. There are four primary decision-making methods that can help a virtual team make the best decision: authority, ranking, voting, and consensus. You also learned that virtual teams can encounter several challenges when making decisions.


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