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Part V: Communication > Unit summary: Communication

Chapter 19. Unit summary: Communication

Topic A In this unit, you learned that virtual team communication allows members to progress toward their goals while being separated by distances. Team members use norms and roles to regulate appropriate types of behavior. You also learned that members must understand the implications of using words that might be interpreted in various ways. Words can convey two meanings, denotative and connotative.
Topic B Next, you learned that a communication design process outlines a timetable and type of technology used for communication. You also learned that virtual team members must listen carefully when others speak and should ask questions to solicit additional information.
Topic C Then, you learned that the communication of a virtual team must occur using a technological device. Virtual teams can also encounter four cultural variables when attempting to communicate. You also learned that novice virtual team members often face the challenge of learning to communicate in different ways.
Topic D Finally, you learned that team members must select communication technologies that complement the purpose of a meeting. Whatever the purpose of a team, team members can communicate using various technological options. You also learned that communication media can be categorized as one-way or two-way.



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