• Create BookmarkCreate Bookmark
  • Create Note or TagCreate Note or Tag
  • PrintPrint
Share this Page URL
Help

Chapter 15. Verbal communications > Communication guidelines

Communication guidelines

There are several guidelines for improving your verbal communication.

Use positive language

Positive language draws everyone into a conversation and makes all team members feel empowered. A speaker can use positive language to show that he or she has confidence in his or her message. Positive language includes phrases such as “We can” and “We will.”


PREVIEW

                                                                          

Not a subscriber?

Start A Free Trial


  
  • Creative Edge
  • Create BookmarkCreate Bookmark
  • Create Note or TagCreate Note or Tag
  • PrintPrint