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Chapter 17. Unit summary: Communicating ... > Independent practice activity

Independent practice activity

You are a software engineer and a member of a project team that is meeting to discuss recent problems with Icon’s MECA software. Nancy Hurst, a customer service manager, has received numerous complaints about the incompatibility between MECA and other hardware and software. Eric Jenkins, a marketing coordinator, has also run into problems competitively marketing the software against the newer software offered by Icon’s competitors. Mildred Parcells, the team leader, is trying to find out whether anything can be done to address these concerns.

After listening to various concerns, you share your own personal experience with the team. You inform them that it is not easy to work with MECA and that you had to face similar problems.


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