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Chapter 11. Introductory meetings > Set ground rules at the introductory meetin...

Set ground rules at the introductory meeting

During the introductory meeting, you need to establish ground rules, which are boundaries that keep order within the team. Ground rules might cover meeting length, meeting order, as well as speaker designation, and discussion times.

For example, imagine a three-person project team has been assigned to evaluate customer surveys over a six-week period and to make recommendations for changes based on the results of the surveys. At the introductory meeting, the team establishes that its weekly meetings will last only for an hour. In addition, the team decides that the first twenty minutes of each meeting will be spent reviewing new surveys for suggestions and eliminating ideas that are unfeasible. The following ten minutes will be designated for assigning individuals to research the feasible suggestions, while the final half-hour will be spent hearing from team members on the previous week’s assignments, as shown in Exhibit 3-3.


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