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Chapter 19. Conflicts and consensus > Difficult team members

Difficult team members

Explanation

Throughout the course of a project team, conflicts might arise between team members that hinder the project team’s work. Although some conflict might be the result of misunderstandings or errors, occasionally conflict is the result of a difficult team member. If you suspect that a conflict is the result of a difficult personality, follow these six steps to determine the cause and resolve the conflict:


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