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1: In the following scenario, Jennifer, the project manager, Marisa, a project team member, and John, a project team member are seated in the conference room.

Jennifer: Okay, now that we have two options on the table, let’s go around the room and hear concerns about Plan A first. Marisa?

Marisa: Well, my only concern about Plan A is the cost. It’s so much more costly than Plan B, and yet the output is virtually the same.

John: I have several concerns with Plan A. I agree with Marisa about the cost, and I’m also concerned about the hours needed to implement it.

What is the issue causing conflict?

List the steps that teams should follow to achieve consensus.

2: Break into groups of four or five and role-play the following meeting:

You are working in a famous restaurant where a heavy traffic of customers is present during lunch and dinner hours. Due to the crowd, people have been walking away with dishes and ashtrays. The annual financial report shows a huge investment of 32 percent on overhead, including cutlery and utensils. The management team has been asked to reduce this expenditure.

Dean is a manager at the restaurant. He is also the leader of the team. He begins the meeting by suggesting that all the utensils should be of metal and metal detectors should be put at the doors to stop thefts.

Based on this scenario, conduct a team meeting to discuss the issue and Dean’s suggestion. All the team members should participate in the discussion and contribute innovative ideas. Based on the results of the meeting, answer the following questions:

How does the meeting progress?

Did your team achieve a consensus?

3: In this scenario, you are working with Technology Systems. The organization is incurring losses. The management has been asked to cut down on the expenditure.

You need to make a proposal that includes various strategies to reduce the organization’s expenditure. The issues you need to address include outsourcing costs, mass-transit incentives, and stationary costs.

Based on this scenario, come up with a proposal to address each of these issues.

Exchange your proposal with your neighbor. The neighbor needs to identify the concern areas based on the proposal suggested by you.

Give the proposals back to their owners. Evaluate the concern areas your neighbor noted and create alternatives that address those concerns while accomplishing the stated goal to reduce costs.

Compare the proposals and then, as a class, choose the best option through consensus voting.



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